Aeromexico, Mexico’s global airline, has established a strong presence at the Saint Croix Airport, offering travelers a seamless and convenient gateway to destinations across the world. The Aeromexico Saint Croix Terminal is designed to provide a smooth and efficient travel experience, catering to the needs of both business and leisure travelers.
The Aeromexico Terminal at Saint Croix Airport is strategically located within the airport’s facilities, making it easily accessible for both departing and arriving passengers. The terminal features modern amenities and services, ensuring a comfortable and hassle-free journey.
What is the Aeromexico Saint Croix Terminal Address?
The Aeromexico Terminal Saint Croix is located at Henry E. Rohlsen Airport (STX), which is the main international airport serving Saint Croix, American States. The airport’s address is:
RR1 Box 10400, Kingshill, 00851, US Virgin Islands
To find the specific terminal for your Aeromexico flight, you should check your flight itinerary or contact Aeromexico directly for the most up-to-date information.
How to Contact Aeromexico Terminal Saint Croix?
Aeromexico have a dedicated customer service desk at Henry E. Rohlsen Airport. You can contact Aeromexico’s customer service for any inquiries related to your flight, including those departing from or arriving at Saint Croix Airport.
Airport Name
Henry E. Rohlsen Airport
Henry E. Rohlsen Airport Address
RR1 Box 10400, Kingshill, 00851, US Virgin Islands
When contacting Aeromexico, make sure to provide your flight details, including your flight Number, date, and destination, to help them assist you more efficiently.
Aeromexico Saint Croix Airport Ticket Office
Aeromexico has a dedicated ticket office located within the Saint Croix Airport terminal. Here are the key details about the Aeromexico Ticket Office at Saint Croix Airport. At the Aeromexico Ticket Office, passengers can:
Purchase airline tickets for Aeromexico flights
Make changes or modifications to existing bookings
Inquire about flight schedules and availability
Obtain information about Aeromexico’s products and services
Receive assistance with check-in and boarding procedures
Passengers are advised to arrive at the Aeromexico Ticket Office well in advance of their scheduled flight to ensure a smooth check-in and boarding process. The ticket office staff can provide personalized assistance and guidance to make the travel experience more convenient. For any additional information or queries, travelers can also visit the Aeromexico website or contact the airline’s 24/7 customer service team.
Aeromexico Saint Croix Terminal Departures
Aeromexico’s departures terminal at Saint Croix Airport (STX) is designed to provide a seamless and efficient experience for passengers.
Location and Access: The Aeromexico Terminal Saint Croix departures terminal is located within the main Saint Croix Airport complex. Passengers can access the terminal via the airport’s road network and public transportation options, such as the S-Bahn and bus services.
Check-in and Security: Aeromexico Terminal Saint Croix has dedicated check-in counters and fast-track security lanes to ensure a smooth check-in and boarding process for its passengers. Travelers are advised to arrive at the airport with ample time to complete these formalities.
Retail and Dining: The departure area features a range of shopping and dining options, allowing passengers to make the most of their time before boarding. Travelers can find a variety of international and local cuisine, as well as duty-free shops and other amenities.
Flight Information and Boarding: Up-to-date flight information is displayed throughout the departures terminal, keeping passengers informed about their flight status and boarding times. Clear signage and announcements guide travelers to their respective gates for a seamless boarding experience.
By offering a well-equipped and passenger-friendly departures terminal, Aeromexico aims to provide its travelers with a memorable and efficient start to their journey from Saint Croix Airport.
Aeromexico Saint Croix Terminal Arrivals
The Aeromexico arrivals terminal at Saint Croix Airport (STX) is designed to provide a smooth and efficient experience for passengers arriving at the airport.
Location and Access: The Aeromexico Terminal Saint Croix is situated within the main Saint Croix Airport complex. Passengers can access the terminal via the airport’s road network and public transportation options, such as the S-Bahn and bus services.
Immigration and Customs: Upon arrival, passengers will proceed through the immigration and customs checkpoints, which are staffed by dedicated officials to ensure a swift and streamlined process.
Baggage Claim: The Aeromexico Terminal Saint Croix features modern and well-organized baggage claim areas, with clearly marked carousels for easy identification and retrieval of luggage.
Connecting Flights: For passengers connecting to other flights, the Aeromexico arrivals terminal offers clear signage and guidance to help them navigate to their connecting gates or transfer areas within the airport.
By providing a well-organized and passenger-friendly arrivals terminal, Aeromexico ensures that travelers arriving at Saint Croix Airport can begin their journey or continue their travels with ease and convenience.
Queries Handled by Aeromexico Saint Croix Terminal
The Aeromexico Saint Croix Terminal handles various queries related to Aeromexico flights departing from or arriving at Henry E. Rohlsen Airport (STX). Some of the queries that can be handled by the Aeromexico Saint Croix Terminal include:
Check-in assistance: Aeromexico Terminal Saint Croix staff can assist passengers with the check-in process, including printing boarding passes, checking luggage, and providing seat assignments.
Baggage inquiries: Passengers can inquire about lost or delayed baggage and receive assistance in locating their luggage.
Flight status updates: The Aeromexico Terminal Saint Croix can provide passengers with real-time updates on flight status, including delays, cancellations, or gate changes.
Ticketing services: Passengers can purchase tickets, make changes to their itinerary, or receive assistance with other ticketing-related matters at the Aeromexico check-in counters located at the terminal.
Connecting flight information: Passengers with connecting flights can receive assistance in finding their next flight and transferring between terminals.
If you have any other queries or concerns related to your Aeromexico flight, you can contact Aeromexico’s customer service by phone, email, or through their official social media accounts.
Facilities and Services Available at Aeromexico Saint Croix Terminal
Henry E. Rohlsen Airport (STX) offers a range of facilities and services for passengers, including those traveling with Aeromexico. While Aeromexico does not have a dedicated terminal at the airport, passengers can access the following facilities and services at the airport:
Check-in counters: Aeromexico Terminal Saint Croix has check-in counters at the airport where passengers can check-in for their flights, print boarding passes, and check luggage.
Baggage services: The airport provides baggage services, including baggage claim areas, lost and found services, and baggage wrapping services.
Security screening: All passengers must go through security screening before entering the departure area. Henry E. Rohlsen Airport has modern security screening equipment to ensure the safety of all passengers.
Duty-free shopping: The airport has a wide range of duty-free shops where passengers can purchase goods such as perfumes, cosmetics, and electronics.
Food and drink: There are several restaurants, cafes, and bars located throughout the airport, offering a range of food and drink options.
Wi-Fi: The airport offers free Wi-Fi for all passengers, allowing them to stay connected while waiting for their flight.
Passengers traveling with Aeromexico can access these facilities and services at Henry E. Rohlsen Airport to ensure a comfortable and hassle-free journey.
Why Must You Choose Aeromexico Saint Croix Terminal?
Aeromexico operates from Henry E. Rohlsen Airport (STX) in American States, which offers a range of facilities and services to ensure a comfortable and hassle-free journey for passengers. Here are some reasons why you might choose to fly with Aeromexico from Saint Croix Terminal:
Convenience: Henry E. Rohlsen Airport is located just a short distance from the city center, making it easily accessible for passengers traveling to or from Saint Croix.
Modern facilities: The airport offers modern facilities and amenities, including duty-free shopping, restaurants, lounges, and free Wi-Fi.
Connecting flights: Henry E. Rohlsen Airport is a hub for many airlines, including Aeromexico, making it easy to connect to other destinations around the world.
Reliable service: Aeromexico is known for its reliable service and on-time performance, making it a popular choice for passengers traveling from Saint Croix.
Choosing to fly with Aeromexico from Saint Croix Terminal offers passengers a convenient, comfortable, and reliable travel experience. With a range of facilities and services available, passengers can enjoy a hassle-free journey from start to finish.
Tips for First-Time Flyers with Aeromexico Saint Croix Airport
If you are a first-time flyer with Aeromexico from Saint Croix Airport, here are some tips to help you have a smooth and stress-free travel experience:
Arrive early: It’s recommended to arrive at the airport at least 3 hours before your scheduled departure time to allow enough time for check-in, security screening, and boarding.
Check-in online: To save time at the airport, consider checking in online before your flight. Aeromexico allows passengers to check-in online up to 48 hours before departure.
Pack smart: Make sure to pack your carry-on luggage according to Aeromexico’s baggage policy. Avoid packing any prohibited items, such as liquids over 100ml or sharp objects.
Bring necessary documents: Make sure to bring all necessary travel documents, including your passport, boarding pass, and any required visas or travel authorizations.
Know your gate: Check the airport’s flight information displays regularly to ensure you know your gate Number and any updates or changes to your flight.
Familiarize yourself with the airport: Take some time to familiarize yourself with the airport’s layout, including the location of restrooms, restaurants, and shops.
Follow airport security guidelines: Make sure to follow all airport security guidelines, including removing laptops and liquids from your carry-on luggage for security screening.
By following these tips, first-time flyers with Aeromexico from Saint Croix Airport can have a smooth and stress-free travel experience.
Parking and Transportation at Saint Croix Airport
Henry E. Rohlsen Airport (STX), where the Aeromexico Terminal is located, offers a range of parking and transportation options for travelers. Here’s a breakdown of the available choices:
Parking at Saint Croix Airport:
Short-Term Parking: There are several short-term parking lots located close to the terminal buildings, offering convenient access for drop-offs and pickups.
Long-Term Parking: The airport has dedicated long-term parking facilities, including P1, P2, and P3, for passengers planning to leave their vehicles at the airport during their trip.
Parking Reservations: Travelers can pre-book their parking spots online through the Saint Croix Airport website to secure their preferred parking option.
Parking Rates: Parking fees vary based on the duration of stay and the parking lot chosen. Detailed information on rates and payment methods is available on the airport’s website.
Public Transportation:
S-Bahn (Regional Train): The Saint Croix Airport is connected to the city’s S-Bahn network, with the S9 line providing direct service to the airport terminals.
Buses: Several bus routes, including the X7, X71, and 171, connect the airport to various locations in Saint Croix and the surrounding region.
Taxis and Ridesharing: Taxi stands and designated ridesharing pickup/drop-off areas are available outside the terminal buildings.
Rental Cars: The airport hosts several car rental companies, allowing travelers to pick up and drop off their vehicles conveniently.
Detailed information on parking rates, public transportation schedules, and accessibility services can be found on the Saint Croix Airport website or by contacting the airport’s customer service team.
Aeromexico Saint Croix Terminal Nearby Hotels and Accommodation
Travelers flying with Aeromexico through the Saint Croix Airport (STX) have a variety of accommodation options in the vicinity of the Aeromexico Terminal. Here are some of the nearby hotels and accommodation choices:
Hotels within the Airport Complex
SteigenSTXger Airport Hotel Saint Croix – Located directly within the Saint Croix Airport, this 4-star hotel offers convenient access to the Aeromexico Terminal.
Hampton by Hilton Saint Croix Airport – A modern and comfortable hotel situated a short distance from the airport terminals.
Hotels in the Immediate Vicinity
Holiday Inn Express Saint Croix Airport – This hotel is situated just a few minutes’ drive from the Saint Croix Airport and the Aeromexico Terminal.
Mercure Hotel Saint Croix Airport – Offering a comfortable stay, this hotel is located in close proximity to the airport and the Aeromexico Terminal.
Hotels in the Surrounding Areas
Hotel Landhaus Schloss Wassel – A charming countryside hotel located about 10 km from the Saint Croix Airport.
Dorint Airport-Hotel Saint Croix-Brandenburg – This hotel is situated approximately 15 km from the Saint Croix Airport, with easy access to the Aeromexico Terminal.
Apartment and Short-Term Rentals
Airbnb and other vacation rental platforms offer a range of apartment and studio options in the neighborhoods surrounding the Saint Croix Airport.
Travelers can check the availability and rates of these accommodation options through online booking platforms or by directly contacting the hotels. It’s recommended to book well in advance, especially during peak travel seasons, to secure the best rates and availability.
Special Assistance and Accessibility at Saint Croix Airport
Henry E. Rohlsen Airport (STX), where the Aeromexico Terminal is located, is committed to providing accessible and inclusive services for all passengers, including those with special needs or reduced mobility.
Special Assistance Services:
Wheelchair and Mobility Aid Assistance: The airport has a fleet of wheelchairs and electric carts available for passengers who require assistance in navigating the terminal.
Designated Assistance Points: There are clearly marked assistance points throughout the airport where passengers can request help.
Passenger Escort Service: Airport staff can provide personal assistance to guide passengers from the check-in area to their boarding gate, or from the arrival gate to the baggage claim area.
Accessible Check-in and Security: The airport has dedicated check-in counters and security lanes for passengers with special needs.
Accessibility Features:
Accessible Pathways and Elevators: The airport terminal is equipped with wide, level pathways, ramps, and elevators to ensure seamless mobility for passengers with reduced mobility.
Accessible Restrooms: The airport has designated accessible restrooms with appropriate facilities and equipment.
Hearing Loops: Induction loop systems are installed in various areas of the airport to assist passengers with hearing impairments.
Visual and Tactile Aids: The airport utilizes clear signage, tactile paving, and other visual aids to support passengers with visual impairments.
Assistance for Passengers with Disabilities:
Advance Notification: Passengers with disabilities are encouraged to notify their airline or the airport in advance of their travel plans to ensure the appropriate assistance is provided.
Assistance Dogs: The airport welcomes passengers traveling with assistance dogs, providing designated relief areas and other necessary accommodations.
Specialized Equipment: The airport can arrange for the provision of specialized equipment, such as lifting devices or medical equipment, upon request.
Aeromexico and the Saint Croix Airport work closely to ensure a seamless and inclusive travel experience for all passengers, regardless of their special needs or accessibility requirements.
Aeromexico Lounges and Waiting Areas at Saint Croix
Aeromexico offers dedicated lounges and comfortable waiting areas for its passengers at the Henry E. Rohlsen Airport (STX).
Aeromexico Lounges and Waiting Areas at Saint Croix Airport:
Aeromexico Lounge – Departures
Aeromexico Lounge – Arrivals
Aeromexico Waiting Areas
Location: The Aeromexico Lounge is located in the departures area of the airport, near the airline’s check-in counters.
Amenities: The lounge features comfortable seating, complimentary food and beverages, business facilities, and shower rooms.
Access: Passengers holding a valid Aeromexico business or first-class ticket, as well as Aeromexico Premier Club memSTXs, can access this lounge.
Location: The arrivals lounge is situated in the baggage claim area of the Saint Croix Airport.
Amenities: This lounge offers a more relaxed environment with seating areas, refreshments, and assistance for connecting passengers.
Access: Passengers arriving on Aeromexico flights, as well as eligible Aeromexico Premier Club memSTXs, can use this lounge.
Seating Areas: The airline has designated seating areas near the check-in counters and departure gates, allowing passengers to wait for their flights in a comfortable environment.
Charging Stations: These waiting areas are equipped with power outlets and USB charging stations, enabling passengers to keep their devices charged during their time at the airport.
Refreshments: Passengers can find vending machines and small food and beverage outlets within the Aeromexico waiting areas.
By offering these premium lounges and designated waiting areas, Aeromexico ensures that its passengers can enjoy a seamless and comfortable experience while transiting through the Saint Croix Airport.
FAQs on Saint Croix Airport Aeromexico Terminal
Here are the answers to the FAQs:
Where does Aeromexico operate from at Saint Croix Airport?
Aeromexico operates from Terminal 1 at Henry E. Rohlsen Airport (STX).
How can I check in for my Aeromexico flight at Saint Croix Airport?
You can check in for your Aeromexico flight at Saint Croix Airport online through the Aeromexico website or mobile app, or at the airport check-in counters located in Terminal 1.
Where is the check-in counter for Aeromexico at Saint Croix Airport?
The check-in counters for Aeromexico at Saint Croix Airport are located in Terminal 1. Look for the Aeromexico signs in the departure hall.
How early should I arrive at Saint Croix Airport for my Aeromexico flight?
It is recommended to arrive at least 3 hours before your scheduled departure time for international flights with Aeromexico at Saint Croix Airport.
Does Aeromexico offer curbside check-in at Saint Croix Airport?
No, Aeromexico does not offer curbside check-in at Saint Croix Airport. Passengers need to check in at the designated counters inside Terminal 1.
Where is the baggage claim area for Aeromexico at Saint Croix Airport?
The baggage claim area for Aeromexico flights is located in Terminal 1. Follow the signs after exiting the aircraft.
Does Aeromexico offer in-flight entertainment at Saint Croix Airport?
Aeromexico offers in-flight entertainment on most of its flights. Check with the airline for specific details regarding your flight.
How can I find out about flight delays or cancellations for Aeromexico at Saint Croix Airport?
To find out about flight delays or cancellations, you can check the status on the Aeromexico website, mobile app, or through the flight information displays at Saint Croix Airport.
Can I bring my own food onboard an Aeromexico flight at Saint Croix Airport?
Yes, you can bring your own food onboard an Aeromexico flight, but make sure it complies with security and customs regulations.
Does Aeromexico offer Wi-Fi on its flights at Saint Croix Airport?
Aeromexico offers Wi-Fi on select flights. Check with the airline if your flight is Wi-Fi enabled.
What terminal does Aeromexico fly out of at Saint Croix Airport?
Aeromexico flights depart from Terminal 1 at Henry E. Rohlsen Airport (STX).
What terminal is Aeromexico Arrival at Saint Croix Airport?
Aeromexico flights arrive at Terminal 1 at Henry E. Rohlsen Airport (STX).
Where do I pick up arriving passengers at Saint Croix Airport?
You can pick up arriving passengers at the designated pick-up area near Terminal 1 at Henry E. Rohlsen Airport.
Where does Aeromexico fly from in Saint Croix Airport?
Aeromexico operates from Terminal 1 at Henry E. Rohlsen Airport (STX).
What Aeromexico terminal is domestic arrivals at Saint Croix Airport?
Since Henry E. Rohlsen Airport primarily handles international flights for Aeromexico, all arrivals, including domestic, are processed through Terminal 1.
